Privacy Policy

Moore Integrative MDEffective Date: July 23, 2026

Moore Integrative MD ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and communications with you.

This Privacy Policy applies to information collected through our website and other non-clinical communications. It does not replace our Notice of Privacy Practices, which describes how we use and protect your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

Depending on how you interact with our website or practice, we may collect:

Name
Email address
Telephone number
Mailing address (if voluntarily provided)
Appointment request information
Communication preferences
Mobile phone number for SMS communications
Information submitted through contact forms
Technical information such as IP address, browser type, device information, pages visited, and website usage analytics
Cookies and similar technologies used to improve website functionality and performance

Please do not submit sensitive medical information through website contact forms unless specifically instructed by our office.

How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule appointments
Communicate regarding your care or requested services
Send appointment reminders
Process payments or billing communications
Improve our website and patient experience
Maintain website security
Comply with legal and regulatory obligations
Communicate practice announcements or updates

If you have separately opted in, we may also send SMS text messages as described below.

SMS/Text Messaging

If you consent to receive text messages from Moore Integrative MD, we may send messages regarding:

Appointment scheduling and reminders
Follow-up instructions
Billing notifications
Practice updates
Customer service and administrative communications

Message frequency varies depending on your interactions with our practice.

Message and data rates may apply according to your mobile carrier's plan.

Consent to receive text messages is not a condition of receiving medical care.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact our office directly.

Text messaging should not be used for urgent medical concerns or emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Understand how visitors use our website

You may disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We respect your privacy.

We do not sell, rent, or share your personal information, including your mobile phone number or SMS consent, with third parties or affiliates for marketing or promotional purposes.

We may share information only when necessary to:

Operate our website
Deliver text messaging services through authorized service providers
Process payments
Maintain our electronic medical record or patient communication systems
Comply with applicable laws, regulations, subpoenas, or court orders
Protect the safety, rights, or property of our patients, staff, or practice

All service providers are expected to maintain appropriate confidentiality and security safeguards.

Mobile Information

Mobile phone numbers and SMS opt-in information are never sold or shared for marketing purposes.

Any sharing of mobile information is limited to what is necessary to provide requested messaging services or as otherwise required by law.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect.

However, no method of electronic transmission or internet storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Healthcare Information

If you become a patient of Moore Integrative MD, your medical information will be protected in accordance with HIPAA and our Notice of Privacy Practices.

Website communications and appointment requests should not be considered secure methods for transmitting confidential medical information unless specifically directed by our office.

Third-Party Websites

Our website may contain links to third-party websites for educational or informational purposes.

We are not responsible for the privacy practices, security, or content of external websites.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through our website.

Your Choices

You may:

Request access to certain personal information we maintain
Request corrections to inaccurate information
Update your communication preferences
Opt out of SMS communications by replying STOP
Unsubscribe from marketing emails by using the unsubscribe link, if applicable

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.

Contact Information

Moore Integrative MD

Email: shelley@mooreintegrativemd.com

Phone: (970) 598-5012

Website: www.mooreintegrativemd.com

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.

Website Terms & Conditions and SMS Messaging Terms